ABOUT ME
CAREER OBJECTIVE
Become a senior user experience / human factors researcher to discover methods that improve usability and make products easy and intuitive to use. Currently seeking an entry-level UX research position where I can develop the skills to accomplish this objective.
STRENGTHS
Perceptive about peoples' needs and motivations
Able to consider new possibilities
Deep commitment to work I believe in
Very creative
Work well alone
Naturally curious
Able to get the information I need
Thoughtful
Able to focus on one issue or an idea in depth
Adaptable
SKILLS
Qualitative and quantitative research
Heuristic evaluation
User research
Inclusive design
Anthropometric research
Persona development
Usability testing
Field research
Human-computer interaction
WORK EXPERIENCE
Practice Manager
Sandcreek Dental
Glendive, Montana
September 2017 – Current
- Manage team of nine dental hygienists, dental assistants and front counter team
- Manage vendors and handle ordering all dental supplies
- Oversee receivables through insurance firms and customers
- Manage all marketing, promotion and community outreach
Usability Specialist
MedStar Health National Center for Human Factors in Healthcare
Washington, District of Columbia
January 2017 – August 2017
- Lead human factors usability studies and evaluations for medical device manufactures seeking FDA approval
- Designed and executed usability testing protocols
- Assisted in conducting safety consults and workflow analyses for various MedStar entities
- Conducted heuristic evaluations on medical devices and their associate materials
Special Education Professional Aide
Lewisville High School Harmon Campus
Lewisville, Texas
September 2014 – June 2015
- Responsible for learning and adapting to each student’s special medical, physical, communicative and emotional needs
- Assisted students with physical, emotional and mental disabilities according to their needs
- Helped maintain administrative records and prepared required reports
English Teacher
Chungcheongbuk-do Office of Education (충청북도교육감)
Chungbuk, Korea
February 2012 – February 2014
- Developed program curriculum and instructed high school students in English as a second language
- Assessed students learning throughout the year to determine if curriculum was meeting the language needs of the students
- Organized and led after school English clubs
Technical Support Representative
Pinnacle Security
Orem, Utah
May 2011 – February 2012
- Developed program curriculum and instructed high school students in English as a second language
- Assessed students learning throughout the year to determine if curriculum was meeting the language needs of the students
- Organized and led after school English clubs
EDUCATION
Master of Science (MSc) Ergonomics and Human Factors
Loughborough University Design School
Loughborough, England, UK
2015 – 2016
- Areas studied: introduction to ergonomics, data collection and analysis, human-computer interaction, human factors and systems, introduction to human function, environmental ergonomics, physical health at work, disability, aging and inclusive design, and master's project.
- Master’s dissertation: evaluation of the surgeon’s working environment while completing gynecological laparoscopic hysterectomy surgery — a focus on the affect of patient size and port positioning on working posture. Project used observational, anthropometric and postural analyses data to determine range of body shapes and sizes accommodated by current set up and evaluate any work-related risks.
BA Psychology
University of Washington
Tacoma, Washington, USA
2005 – 2010
- Areas studied: social science research, introduction to psychology, abnormal psychology, adolescent psychology, personality theory, culture identity and art, interpersonal communication, chemical dependency, psychology of African-American culture, sociocultural anthropology, fundamentals of mediation and negotiation, objects and art, psychological anthropology, women, race and class, sociology, general biology, and Spanish.
View Resume
PUBLICATIONS
Human Factors Evaluation of Surgeon's Working Positions for Minimal Access Hysterectomy
View Publication
Save Our Surgeon: An Ergonomics Evaluation of Laparoscopic Hysterectomy
View Publication
